Phaedra Bird, Director – Crowe Clark Whitehill LLC – Jan 2014

“We were delighted by the service provided by Smart HR Solutions. Gail responded promptly both to our initial request for a meeting and then in providing the information requested. The work done was reasonably priced and we wouldn’t hesitate to use Smart HR Solutions again.”

Malcolm Jamieson, Director – CabCard Services Limited – Jan 2014

“We first contracted with Smart HR Solutions Ltd in January 2011 and have recently extended our Agreement once again until 2015. From the start we have found their advice and support to be invaluable. Gail Yeowell is undoubtedly an expert in her field, she is always available to us and has been on hand to advise on simple matters and to guide us through quite complex situations.”

Bespoke Management Development Programme attendees – Dec 2013

“Overall the course was excellent. A wealth of information was covered in two days, backed up by appropriate handouts. Will definitely influence my role in the future.” “A very informative two days with an excellent and knowledgeable facilitator. A comprehensive structure with lots of ideas to take away.” “Excellent overview of subject – Management Development Programme. Lots of information to absorb but very good handbook to take away. Will be able to use what I have learned to develop and progress my career.” “I found the sessions very well structured and excellently presented. All aspects of the course were relevant to my practice and will prove useful in my own development and in supporting others in their development. The print outs provide an excellent resource for ‘dipping’ into as required.” “A very full but comprehensive toolkit to enhance management skills.”

Kevin McGinley, Programme Manager / Independent Contractor – Nov 2013

“I worked with Gail for nine months during 2012/13 on a business transformation project in my capacity as an independent contractor / Project Manager. Gail was the core component of the People workstream. It is my personal view that without her professionalism, knowledge, experience, passion and motivation it would not have been possible to design and implement the group-wide performance management model and HR Management System. It was a joy to work with Gail and I would not hesitate to work with her again. Gail has an extensive in-depth knowledge of all aspects of HR Management, gained from hands-on experience and consultancy. She has unbelievable energy and everything all done to high standard of quality and on-time, but never forgets that work should be fun.”

Joe Plastow – Managing Director, Onyx Management Limited – Oct 2013

“Dear Gail, I have always been impressed by the HR resources you make available to the Isle of Man business community. The structure of your website and easy access to template documents provides professional support to senior management in a cost-effective manner. Having previously recommended your firm to the management of a small business where I am a Director, I had seen the value of your consultancy role first hand. I had no hesitation in engaging you to review our own HR arrangements.”

Martin Katz – Director, MiddletonKatz CS LLC – Dec 2011

“I just wanted to drop you a note to say a huge ‘Thank You’ for your assistance recently. Your advice was invaluable – being both professional and practical. As a small company, we don’t have a dedicated HR function but having the proper professional support from SmartHR enables us to deal with HR matters correctly.”

Lynn Hunter – Director of HR, PokerStars – Nov 2010

“Gail has worked with us on a specific HR related project for about 5 months now. We have found her level of experience and capability to be of tremendous value. Gail quickly understood our requirements and culture and has worked with the minimum of supervision, delivering high quality work within agreed timescales. We would not hesitate to engage Gail on other projects in future.”

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Client Testimonials

  • “I recently attended the “Developing a High-Performance Culture” seminar given by Emma Walker of SmartHR.  The session was thought provoking, informative and enjoyable. In a relatively short period of time Emma was able to cover a broad subject, give us the opportunity to share our collective experiences and learn about some of the leading HR perspectives. I will be looking out for more presentations and workshops led by Emma and SmartHR.”

    Neal Kelly – Operations Director, PDMS Ltd – Nov 2018
  • “Dear Gail, Jo and I wanted to thank you for delivering Equality training to our Recruitment Consultants and Administration Team this morning. Feedback was great, they found the content and delivery spot on – targeted, effective and full of practical applications and examples. It’s so valuable in terms of time and impact to have design and delivery of training tailored specifically to the needs of our industry, business and teams. Much appreciated, and we’ll certainly recommend to any of our clients seeking similar support.”

    Debbie Scrimshaw – Director, Paragon (HR & Recruitment) Ltd – Oct 2018
  • “In transitioning from being part of a large FTSE250 Company with all the support of the Group Functions to being a standalone entity, we engaged with SmartHR to help us establish all our new HR policies and procedures, including a new Staff Manual and staff contracts. Doing so has proved to be one of the best decisions we made: what at first seemed a mountain to climb was quickly and efficiently dealt with by Gail whose engaging manner and deep knowledge of her subject allowed her to quickly assess our existing group policies and tailor them to meet our new needs with the minimum of fuss. Since then she has also proved to be an invaluable confidante and adviser on HR matters across the board and I have no hesitation in thoroughly recommending her and her company.”

    John Tottenham – Managing Director, Zeffyr Services Limited – Sept 2018
  • “SmartHR provided a thorough, professional, first class service to the Gambling Supervision Commission. Gail and Julia were super to work with, understood our issues, provided options and made recommendations that are now starting to bear fruit. The Commission continues to use SmartHR for advice and support in the on-going development of its HR practices and I would have no hesitation in recommending Gail and her team to any organisation.”

    Steve Brennan – Chief Executive, Gambling Supervision Commission – Sept 2018
  • “Nedgroup Investments engages SmartHR to provide advice and guidance on a wide variety of human resources related matters. The current changes and updates to employment law affect all employers and it is vital that we adhere to best practice at all times. Gail provides a knowledgeable and efficient service and with her guidance we can be sure that our HR procedures and processes align with the highest industry standards. Working with Gail at SmartHR is a highly cost effective method of engaging a professional HR resource and her patient expertise is always only a phone call away.”

    Tracey Wiltcher – Director, Nedgroup Investments – Sept 2018
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