We can provide HR advice and guidance covering a wide spectrum of people management areas from recruitment through to managing performance and termination of employment.
You can outsource the management of all or part of your HR function to SmartHR, knowing that your HR activities will be managed by qualified and competent HR professionals.
We can help define an appropriate HR strategy and support with associated action planning and delivery activities.
We can conduct an HR audit and partner with you to define an appropriate action plan to support the achievement of a high-performance culture, and support with delivery activities.
We can review and update (or create new) template offer letters and employment contracts to comply with employment legislation and HR best practice.
We can review and update (or create new) HR policies, procedures and an employee handbook to comply with employment legislation and HR best practice.
We can create and deliver culture and employee engagement survey and support with associated action planning and delivery activities.
We can create and deliver bespoke employee engagement and wellbeing programmes.
We can create other supporting HR documents including forms, checklists and guides to help you manage your day-to-day HR processes or you can visit our online e-HR Shop.
Our support can include HR due diligence, analysis and reporting across multiple jurisdictions; harmonisation of terms and conditions of employment recommendations and other integration activities.
We can support reviewing your organisational structure and implementing associated restructuring activities.
We can support reviewing and updating job descriptions and person specifications, interviewing and selection activities, work permit applications, pre-employment checks and creating job offer documents.
We can review and assess your reward and recognition framework, provide recommendations to aid employee engagement and retention, and support with follow up action planning and delivery activities.
We can review and update your existing induction programme or create a new programme bespoke to your needs.
We can create and deliver a wide range of training workshops and development programmes, including Equality Act 2017 overview sessions, to improve knowledge, competence and performance.
We can deliver coaching to increase employee self-confidence, skills, and knowledge in managing day-to-day people management activities.
We can create an appropriate performance review framework, coach line managers and deliver training sessions, as well as providing guidance and support in dealing with performance issues.
We can create an appropriate framework to manage talent and succession planning, which can also include one-to-one coaching.
We can provide guidance and support in dealing with disciplinary and grievances matters, including conducting investigation meetings.
We can conduct impartial exit interviews and feedback to the Board; we can also support in managing leavers and terminations including documentation and compromise agreements.
We can support you in implementing an HR management system, create and/or maintain HR records, and audit employees’ personnel files against your HR data retention periods.
We can complete HR reporting for the Board / Senior Management Team and assist in creating other HR-related communications.
We can provide support with delivering other ad hoc HR projects, as required, on a flexible basis.
We can provide guidance and support in managing a redundancy process, including process documentation and delivering outplacement services.
“I would highly recommend Gail; her work has been hugely transformational to our business. The last year would have been a lot tougher without the ability to lean on Gail as an extended member of our team.”Jamie Lewis – Managing Director, Extra Fancy – May 2022
“Mamta clearly demonstrated that the role of a line manager is not simply about; organising work, monitoring work process and budgets but how their role interfaces with the human resources department and the wider organisation. How as a line manager you are empowered to improve employee engagement and motivation using simple techniques and processes such and coaching and motivation. Mamta also took you through the more challenging issues of being a line manager; how these should be initiated, potential red flags and when you should request assistance. As a result of this course I am now more confident to tackle potential issues, have difficult conversations and know that it’s okay not to know the answer….HR are always happy to help.”Attended Essential HR for Line Managers Development Programme – Lee Smith, MUA – May 2022
“SmartHR offers a wealth of knowledge and experience in the field of HR. The Essential HR for Line Managers sessions deliver a good foundation and practical advice to both new and more experienced managers alike, and Mamta offered expert knowledge and guidance throughout the sessions, no question was too challenging!”Attended Essential HR for Line Managers Development Programme – Rachel Leonard, MUA – May 2022
“I was really pleased with my greater understanding after attending the Essential HR for Line Managers course. Mamta delivers the course in such a way that empowered me with confidence and I have a better base to face HR situations as they rise. Thanks Mamta.”Attended Essential HR for Line Managers Development Programme – Steve Oates, MUA – Apr 2022
“The Essential HR for Line Managers sessions have been an excellent introduction to the issues and areas that you will likely have to deal with as a line manager, particularly for sensitive issues which may not be a regular occurrence. Working through example scenarios, and having a starting point for how you could approach these has been a great addition to my personal toolkit for managing my team.”Attended Essential HR for Line Managers Development Programme – Chris Ward, MUA – Apr 2022