We can provide HR advice and guidance covering a wide spectrum of people management areas from recruitment through to managing performance and termination of employment.
You can outsource the management of all or part of your HR function to SmartHR, knowing that your HR activities will be managed by qualified and competent HR professionals.
We can conduct an HR audit and partner with you to define an appropriate action plan to support the achievement of a high-performance culture, and support with delivery activities.
We can create and deliver a wide range of training workshops and development programmes, including leadership and strategic management, to improve knowledge, competence and performance.
We can review and update (or create new) template offer letters and employment contracts to comply with employment legislation and HR best practice.
We can review and update (or create new) HR policies, procedures and an employee handbook to comply with employment legislation and HR best practice.
We can help define an appropriate HR strategy and support with associated action planning and delivery activities.
We can create and deliver culture and employee engagement survey and support with associated action planning and delivery activities.
We can create and deliver bespoke employee engagement and wellbeing programmes.
We can provide support with delivering other ad hoc HR / people management, culture, and learning and development projects on a flexible basis.
We can create other supporting HR documents including forms, checklists and guides to help you manage your day-to-day HR processes or you can visit our online e-HR Shop.
Our support can include HR due diligence, analysis and reporting across multiple jurisdictions; harmonisation of terms and conditions of employment recommendations and other integration activities.
We can support reviewing your organisational structure and implementing associated restructuring activities.
We can support reviewing and updating job descriptions and person specifications, interviewing and selection activities, work permit applications, pre-employment checks and creating job offer documents.
We can review and assess your reward and recognition framework, provide recommendations to aid employee engagement and retention, and support with follow up action planning and delivery activities.
We can review and update your existing induction programme or create a new programme bespoke to your needs.
We can deliver coaching to increase employee self-confidence, skills, and knowledge in managing day-to-day people management activities.
We can create an appropriate performance review framework, coach line managers and deliver training sessions, as well as providing guidance and support in dealing with performance issues.
We can create an appropriate framework to manage talent and succession planning, and also deliver one-to-one coaching.
We can provide guidance and support in dealing with disciplinary and grievance matters, including conducting investigation meetings.
We can conduct impartial exit interviews and feedback to the Board; we can also support in managing leavers and terminations including documentation and compromise agreements.
We can support you in implementing an HR management system, create and/or maintain HR records, and audit employees’ personnel files against your HR data retention periods.
We can complete HR reporting for the Board / Senior Management Team and assist in creating other HR-related communications.
We can provide guidance and support in managing a redundancy process, including process documentation and delivering outplacement services.
“A well organised course, covers a wide range of HR areas. A lot is packed into each session, delivered well and with lots of opportunity to discuss. Pitched at a level that works for people from all backgrounds. Huge thank you to Gail for being so patient with us… and managing to keep us on track.”Attended Essential HR for Line Managers Development Programme – M Ferrer, Social Welfare & Inclusion Lead, Sight Matters – June 2023
“The topics covered really are essential for people managers at all levels. Gail has a breadth of experience and always has an example of the various challenges people managers can run into. The various scenarios worked through over the course highlight how complex people management can be and we were sent away with a whole toolkit of resources to support us in our roles going forward. The mixed group worked very well. It was interesting to listen and discuss different managers’ experience of the various topics covered in a confidential space. Thank you Gail, it was fantastic.”Attended Essential HR for Line Managers Development Programme – K O’Reilly, CFO, PGI – June 2023
“Gail prepared and delivered a really comprehensive course covering the key traits of successful Line Managers. Active discussion was always encouraged and our own examples, opinions, and questions always heard. I would highly recommend these engaging workshops.”Attended Essential HR for Line Managers Development Programme – M Cowan, Executive Recruitment Consultant, Paragon Recruitment – June 2023
“Gail was incredibly knowledgeable, and the training course has been very beneficial to my development as a Manager. I think it is essential training for all Managers!”Attended bespoke Essential HR for Line Managers Development Programme – F Moretta, Actuarial Manager, PWC – May 2023
“This programme was very appropriate and directly applicable to the day-to-day job we do, and will help us all deal with certain situations that may be tricky / complex in the correct way. Gail was very easy going, approachable and always made us feel comfortable throughout the training.”Attended bespoke Essential HR for Line Managers Development Programme – A McAuley, Actuarial Manager, PWC – May 2023