PRIVACY NOTICE – Version 3, 9 April 2020
Smart HR Solutions Limited is a company incorporated and validly existing under the laws of the Isle of Man with company number 124794C. We are committed to protecting your privacy when visiting our website or using our services.
This Privacy Notice (the ‘Notice’) explains how we use any personal information we collect about you when you use this website or when you contact us directly. The Notice sets out how we, from time to time, process the personal data of individuals who contact us or who use our website, services, applications, content and related features (collectively, the ‘Website’).
This Notice sets out our views and practices in respect of your personal data and how we will treat it. Please read this carefully. By visiting our Website, you acknowledge the processing described in this Notice.
From time to time we may make changes to this Notice by posting on our Website or otherwise. Your continued use of the Website, our services or your continued dealing with us after notification of such changes will amount to your acknowledgement of the amended Notice.
Please note that our website uses cookies. Please refer to the Cookie Statement detailed below.
HOW TO CONTACT US
Please contact us if you have any questions about this Privacy Notice or information we hold about you by writing to us at the following registered office address:
FAO: Data Protection Officer, Smart HR Solutions Limited, 16 Manor Lane, Farmhill, Douglas, Isle of Man, IM2 2NX.
Alternatively, you can email us at contact@SmartHR.co.im
WHAT IS PERSONAL DATA?
‘Personal data’ means any information relating to an identified or identifiable natural person, known as a ‘data subject’, who can be identified directly or indirectly; it may include name, address, email address, phone number, IP address, location data, cookies, a recording of your call with us and similar information. It may also include ‘special categories of personal data’ such as racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, and the processing of genetic data, biometric data for the purpose of uniquely identifying a data subject, data concerning health or data concerning a natural person’s sex life or sexual orientation.
WHAT PERSONAL DATA TO WE PROCESS?
We may process the following personal data:
Information provided by you. You may give us information about you by, for example, filling in forms such as the contact form on our Website, subscribing to services such as email updates, making applications in respect of job postings, corresponding with us by email, phone or otherwise. This information may include your name, email address, phone number, information about your query and similar information. We may also receive a copy of your CV or a similar document in respect of a job vacancy or a speculative job enquiry. When you purchase materials/documents and/or services from our website (or if you purchase materials/documents and/or services directly from Smart HR Solutions Limited using a card payment), the payment will be processed using a third-party payment processor, acting on behalf of Smart HR Solutions Limited, on a secure website and they will obtain and verify the payment card details that you supply. Smart HR Solutions Limited will endeavour to ensure any third party acting on behalf of Smart HR Solutions Limited uses encryption to ensure payment data is protected.
Information about others. You may also provide to us personal data relating to third parties, such as people who you work with, or your referees. Information about third parties should only be provided if you have demonstrable permission to do so or if the information is available in the public domain.
Information about your device. With regard to each visit to our website we may collect technical information about your device such as IP address, operating system, browser, time zone setting, the Internet address of the website from which you linked directly to our website, URL clickstream data, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page. Generally, you are under no obligation to provide this information, but without it, we may be unable to provide you with some of our Website content and services.
We will rely on the information provided by you as being accurate, complete and up-to-date and you agree to ensure that this will be the case.
HOW DO WE USE YOUR PERSONAL DATA?
We will only process personal data, in accordance with applicable law, for the following purposes:
The legal basis for our processing of personal data for the purposes described above will typically include:
CONTACTING US VIA SOCIAL MEDIA
In addition to this website, we also have various social media platforms. We include them in this Notice for completeness. You may choose to provide us with personal information on our social media platforms. If you do so, we ask that you also check the platform’s privacy policy / notice and terms of service prior to sending us any personal data.
Smart HR Solutions Limited’s social media message boxes are accessed by restricted personnel who have responsibility for maintaining our social media platforms; this may include a third-party service provider.
COOKIE STATEMENT
In order to collect the information including personal data as described in this Notice, we may use cookies and similar technology on our Website. A cookie is a small piece of information which is sent to your browser and stored on your computer’s hard drive, mobile phone or other device. Cookies can be first party, i.e. cookies that the website you are visiting places on your device, or third-party cookies, i.e. cookies placed on your device through the Website but by third parties, such as, Google. For more information please visit www.allaboutcookies.org.
We use the following cookies on our Website:
We may combine information from these types of cookies and technologies with information about you from other sources.
Cookie consent and opting out. By using our Website, we assume that you are happy for us to place cookies on your device. Most Internet browsers automatically accept cookies; however, if you, or another user of your device, wish to withdraw your consent at any time, you have the ability to accept or decline cookies by modifying your browser setting. If you choose to decline cookies, you may not be able to fully experience the interactive features of our Website and related services.
If you are based in Europe, when you arrive on our website a pop-up message will appear asking for your consent to place advertising cookies on your device. In order to provide your consent, please click ‘I understand’. Once your consent has been provided, this message will not appear again when you revisit. If you, or another user of your device, wish to withdraw your consent at any time, you can do so by altering your browser settings.
DISCLOSURE OF PERSONAL DATA
There are circumstances where we may wish to disclose or are compelled to disclose your personal data to third parties. These scenarios include disclosure to:
We may transfer your personal data to a third-party in countries outside the country in which it was originally collected for further processing in accordance with the purposes set out above. In particular, your personal data may be transferred outside of the EU/EEA. Where this is the case, we will ensure that appropriate transfer mechanisms as set in the General Data Protection Regulations (‘GDPR’) are in place to ensure an adequate level of data protection.
If we transfer personal data to private organisations outside of the EU/EEA, such as our suppliers and service providers, we will, as required by applicable law, ensure that your privacy rights are adequately protected by appropriate technical, organisation, contractual or other lawful means. Where this is necessary you may contact us for a copy of such safeguards at contact@SmartHR.co.im.
RETENTION OF PERSONAL DATA
We retain personal data for as long as is necessary for the purposes listed above or longer as may be required by the law. Further details of applicable retention periods can be provided by contacting us at contact@SmartHR.co.im.
We may keep an anonymised form of your personal data, which will no longer refer to you, for statistical purposes without time limits, to the extent that we have a legitimate and lawful interest in doing so.
SECURITY OF PERSONAL DATA
We will use appropriate technical and organisational information security measures to try to ensure prevention of any unauthorised access to your personal data; however, transmission of information via the internet is never completely secure. Whilst we will do our best to keep our own systems secure, we cannot control the entirety of the internet and cannot therefore guarantee the security of your information as it is transmitted to and from our Website.
Smart HR Solutions Limited recommends that you install your own security measures, firewalls, software spyware and other appropriate security procedures. We are unable to provide any guarantee that information and data provided to users will be free of viruses or other conditions which may damage or interfere with data, hardware or software with which it might be used. All information sent by Smart HR Solutions Limited is done so on the strict condition that the user carries out and relies upon its own procedures for ensuring that its use will not interfere with the recipient’s systems and the recipient assumes all risk of use and absolves Smart HR Solutions Limited of all responsibility for any consequences of its use.
DATA SUBJECT RIGHTS
Depending on your country’s laws and the legal basis for collection of your data, you may have certain rights in relation to your personal data. Further information about your data privacy rights may be obtained by visiting the website of your local data privacy authority. In summary GDPR provides, as follows:
THIRD PARTY LINKS
You may find links to third party websites on our Website. These websites should have their own privacy policy / notice for you to review. Smart HR Solutions Limited has no control over any third-party websites and we do not accept responsibility or liability for any third-party policies or practices on third-party websites whatsoever.
“I would highly recommend Gail; her work has been hugely transformational to our business. The last year would have been a lot tougher without the ability to lean on Gail as an extended member of our team.”
Jamie Lewis – Managing Director, Extra Fancy – May 2022“Mamta clearly demonstrated that the role of a line manager is not simply about; organising work, monitoring work process and budgets but how their role interfaces with the human resources department and the wider organisation. How as a line manager you are empowered to improve employee engagement and motivation using simple techniques and processes such and coaching and motivation. Mamta also took you through the more challenging issues of being a line manager; how these should be initiated, potential red flags and when you should request assistance. As a result of this course I am now more confident to tackle potential issues, have difficult conversations and know that it’s okay not to know the answer….HR are always happy to help.”
Attended Essential HR for Line Managers Development Programme – Lee Smith, MUA – May 2022“SmartHR offers a wealth of knowledge and experience in the field of HR. The Essential HR for Line Managers sessions deliver a good foundation and practical advice to both new and more experienced managers alike, and Mamta offered expert knowledge and guidance throughout the sessions, no question was too challenging!”
Attended Essential HR for Line Managers Development Programme – Rachel Leonard, MUA – May 2022“I was really pleased with my greater understanding after attending the Essential HR for Line Managers course. Mamta delivers the course in such a way that empowered me with confidence and I have a better base to face HR situations as they rise. Thanks Mamta.”
Attended Essential HR for Line Managers Development Programme – Steve Oates, MUA – Apr 2022“The Essential HR for Line Managers sessions have been an excellent introduction to the issues and areas that you will likely have to deal with as a line manager, particularly for sensitive issues which may not be a regular occurrence. Working through example scenarios, and having a starting point for how you could approach these has been a great addition to my personal toolkit for managing my team.”
Attended Essential HR for Line Managers Development Programme – Chris Ward, MUA – Apr 2022