Smart HR Solutions Limited (`SmartHR`) is an award-winning, leading provider of people and culture consultancy, outsourcing, dispute resolution, and development solutions. Since 2010, our highly experienced team of qualified people management experts have successfully partnered with a diverse range of organisations across multiple sectors and jurisdictions. From supporting new business start-ups and SMEs through to global organisations, we pride ourselves on our reputation for delivering professional, knowledgeable and value-adding solutions to our clients and the excellent testimonials we receive.  

We are passionate about delivering effective solutions which support attracting, engaging, developing, retaining and getting the best from your people so that your team and your organisation can thrive.

Our expertise gained over many years and flexibility ensures that clients receive tailored people, culture, and development solutions bespoke to their needs; supported by a friendly, collaborative, and client-focused service. 

Working both onsite and offsite, our solutions range from fully outsourced people management through to ad hoc consultancy, advisory and project support. We provide confidential employment-related dispute resolution solutions including independent advice, early intervention and facilitated conversations, workplace mediation and conflict resolution, and support employee relations matters.

Our learning and development solutions include a wide range of Skills Workshops and Leadership Development Programmes. We can also create bespoke learning and development programmes and deliver coaching and mentoring solutions.

Further details of our value-adding people, culture and development services can be found in our brochures:

People and Culture Solutions – SmartHR – People and Culture Solutions

HR Audit – SmartHR – HR Audit

Coaching Solutions – Smart Coaching Solutions

Dispute Resolution Solutions – Smart Dispute Resolution Solutions

Essential HR for Line Managers – SmartHR – Essential HR for Line Managers

OUR VISION

To be the Island’s most trusted partner for organisations seeking to build engaged, high-performing, people-first cultures that drive meaningful business results.

OUR MISSION

Our mission is to serve as a long-term, trusted strategic partner to our clients and deliver tailored, expert, value-adding people and culture solutions which support attracting, engaging, developing, retaining and getting the best from their people.

OUR VALUES

SmartHR is people-focused… Our values are PEOPLE values…

  • Partnerships: collaborating with our clients to understand their needs and achieve effective results
  • Expertise: ensuring our clients benefit from our expertise via the delivery of flexible, value-adding, tailored solutions
  • Objectivity: operating objectively and with integrity, honesty and impartiality at all times
  • Professional: providing forward-thinking solutions to organisations and individuals on a wide range of people management areas
  • Leadership: we model ethical, responsible leadership in everything we do
  • Excellence: we are passionate about delivering excellence in everything we do to exceed our clients’ expectations

Your People - Your Performance - Our Passion

We can transform your people management function, improve culture and engagement, and develop your team

Get in touch

Client Testimonials

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  • “We have worked with SmartHR for a number of years and Gail has been an invaluable source of support throughout the growth of my business. As a small business owner, navigating employment law, contracts, policies and HR matters can feel overwhelming, but Gail always provides clear, practical advice and guidance tailored to our business needs. From employee contracts and handbooks through to ongoing HR support, Smart HR has helped ensure we remain compliant while giving us confidence to grow our team. Gail is approachable, knowledgeable and always on hand to answer questions when they arise. I would highly recommend SmartHR to any business looking for professional and reliable HR support.”

    Elizabeth Hughes – Director, You & Improved Ltd – June 2026

  • “We have been extremely pleased with the support and service provided by Smart HR Solutions. Gail is always professional, approachable, and incredibly knowledgeable on all HR matters. Whenever we need advice or guidance, she responds promptly and explains everything clearly, giving us confidence that we are handling situations correctly.

    Smart HR Solutions has been a great help in keeping our employee contracts and handbook up to date, ensuring we remain compliant with changes in employment law. Having expert HR support available when we need it gives us real peace of mind. The service is consistently reliable, friendly, and efficient, and nothing ever feels like too much trouble. We would highly recommend Smart HR Solutions to any business looking for dependable and supportive HR expertise.”

    Lisa Crellin – Operational Director, Aerotech International Ltd – May 2026

  • “On behalf of Little Cherubs Nursery, we have used SmartHR for a number of years now and have found the service to be exceptional. As a small business, the main benefit of using SmartHR is the reassurance that we can check in for HR matters, knowing that the information we are given is factual and keeps us compliant. SmartHR are very reliable and very prompt in replying to messages or calls (within 48 hours, but usually sooner). Good value for money in comparison with similar services. Also, something to consider is that over the years, we have had many calls from HR companies in the UK offering similar services, however when delving deeper, they don’t understand the Isle of Man laws and regulations so SmartHR having the Manx knowledge is key for our business. We would recommend SmartHR and have no hesitation in highlighting and praising Gail for the hard work that her and her team provide. Thank you so much for your exceptional services.”

    Rianne Corkish – Operations Manager, Little Cherubs Nature Nursery – May 2026

  • “Gail Yeowell, Andrea Lillywhite, and the wider SmartHR team have supported us over the last two years and have been exceptionally knowledgeable, professional, and supportive throughout.

    Their expertise across all areas of HR has been invaluable, ensuring we remain fully compliant while also giving us confidence in managing our team effectively. They are always approachable, responsive, and willing to go the extra mile to provide clear guidance and practical solutions tailored to our business needs.

    Their support has saved us significant time and reduced the stress that can come with managing complex HR matters. They have helped us navigate difficult situations with confidence and professionalism, and what we value most is that they don’t simply resolve issues for us, they take the time to explain the reasoning behind their advice and help us understand how to avoid similar situations in the future. This has allowed us to learn and develop as a business while feeling fully supported every step of the way.

    We greatly value our partnership with SmartHR and look forward to continuing to work with them. We would highly recommend their services to any business looking for reliable, knowledgeable, and professional HR support.”

    Pearl Healthcare Group – May 2026

  • “Gail has become one of those people we don’t want to be without. She’s quick to respond to queries, thorough, and consistently helpful. Over time, she’s built up a real understanding of how our business works, which means her advice is appropriate to our circumstances and situation rather than feeling generic. SmartHR is a service we’ve come to rely on and we would highly recommend to others.”

    Chris Jamieson – Director, CabCard Services Ltd – May 2026
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