Testimonials

Elizabeth Hughes – Director, You & Improved Ltd – June 2026

“We have worked with SmartHR for a number of years and Gail has been an invaluable source of support throughout the growth of my business. As a small business owner, navigating employment law, contracts, policies and HR matters can feel overwhelming, but Gail always provides clear, practical advice and guidance tailored to our business needs. From employee contracts and handbooks through to ongoing HR support, Smart HR has helped ensure we remain compliant while giving us confidence to grow our team. Gail is approachable, knowledgeable and always on hand to answer questions when they arise. I would highly recommend SmartHR to any business looking for professional and reliable HR support.”

Lisa Crellin – Operational Director, Aerotech International Ltd – May 2026

“We have been extremely pleased with the support and service provided by Smart HR Solutions. Gail is always professional, approachable, and incredibly knowledgeable on all HR matters. Whenever we need advice or guidance, she responds promptly and explains everything clearly, giving us confidence that we are handling situations correctly.

Smart HR Solutions has been a great help in keeping our employee contracts and handbook up to date, ensuring we remain compliant with changes in employment law. Having expert HR support available when we need it gives us real peace of mind. The service is consistently reliable, friendly, and efficient, and nothing ever feels like too much trouble. We would highly recommend Smart HR Solutions to any business looking for dependable and supportive HR expertise.”

Rianne Corkish – Operations Manager, Little Cherubs Nature Nursery – May 2026

“On behalf of Little Cherubs Nursery, we have used SmartHR for a number of years now and have found the service to be exceptional. As a small business, the main benefit of using SmartHR is the reassurance that we can check in for HR matters, knowing that the information we are given is factual and keeps us compliant. SmartHR are very reliable and very prompt in replying to messages or calls (within 48 hours, but usually sooner). Good value for money in comparison with similar services. Also, something to consider is that over the years, we have had many calls from HR companies in the UK offering similar services, however when delving deeper, they don’t understand the Isle of Man laws and regulations so SmartHR having the Manx knowledge is key for our business. We would recommend SmartHR and have no hesitation in highlighting and praising Gail for the hard work that her and her team provide. Thank you so much for your exceptional services.”

Pearl Healthcare Group – May 2026

“Gail Yeowell, Andrea Lillywhite, and the wider SmartHR team have supported us over the last two years and have been exceptionally knowledgeable, professional, and supportive throughout.

Their expertise across all areas of HR has been invaluable, ensuring we remain fully compliant while also giving us confidence in managing our team effectively. They are always approachable, responsive, and willing to go the extra mile to provide clear guidance and practical solutions tailored to our business needs.

Their support has saved us significant time and reduced the stress that can come with managing complex HR matters. They have helped us navigate difficult situations with confidence and professionalism, and what we value most is that they don’t simply resolve issues for us, they take the time to explain the reasoning behind their advice and help us understand how to avoid similar situations in the future. This has allowed us to learn and develop as a business while feeling fully supported every step of the way.

We greatly value our partnership with SmartHR and look forward to continuing to work with them. We would highly recommend their services to any business looking for reliable, knowledgeable, and professional HR support.”

Chris Jamieson – Director, CabCard Services Ltd – May 2026

“Gail has become one of those people we don’t want to be without. She’s quick to respond to queries, thorough, and consistently helpful. Over time, she’s built up a real understanding of how our business works, which means her advice is appropriate to our circumstances and situation rather than feeling generic. SmartHR is a service we’ve come to rely on and we would highly recommend to others.”

Kate Watson – Hotel Administration Manager, Ramsey Park Hotel – May 2026

“We have used Smart HR Solutions for a number of years now and have always received an excellent service. Gail is helpful and knowledgeable with all HR matters, and is always happy to answer any questions we have, whether by email or over the phone. Gail has been a great support in updating our employee contracts and handbook whenever there are changes in our company or in employment law, also highlighting updates we may have missed. It gives us real peace of mind knowing we have expert support available whenever we need it. The service is always professional, friendly, and reliable, and nothing ever seems too much trouble. We would highly recommend SmartHR HR Solutions to any business looking for dependable and approachable HR support.”

Connor Coulthard – Head of Risk & Compliance, Cayman National – Nov 2025

“Highly informative, an absolute must for new or existing managers to support them in becoming high quality people managers.” Attended Essential HR for Line Managers Development Programme

Gemma Hutton – Hosting Supervisor, PGI – Nov 2025

“Great trainer. In-depth modules with clear learning objectives. I feel confident going back into the workplace with the knowledge and documents provided by the course.” Attended Essential HR for Line Managers Development Programme

Wesley Burgess – Hosting Supervisor, PGI – Nov 2025

“As a new manager, I found the course very helpful. It have me a great understanding of how to deal with difficult situations which I can now use at work and pass on to other employees.” Attended Essential HR for Line Managers Development Programme

Ealish Baxter – Owner & Managing Director, Cruinn Accounting – July 2025

“Gail was an incredible support when I was setting up my own company. She guided me through every step of the HR setup, making sure everything was compliant and professionally done. Her expertise and reassurance gave me the confidence that nothing had been missed and everything was handled properly. I couldn’t have done it without her!”

Lucian Magerman-James – Risk Manager, Nedgroup Investments – May 2025

“I am very satisfied with the delivery of the programme, the content provided, and found the tests/assessments very valuable and relevant. It definitely boosted my confidence in my new role as a Line Manager.” Attended Introduction to Management Programme

Vishay Haricharay – CTO, Premier Gateway International – Mar 2025

“Excellent course content, well presented and Natalie has a wealth of knowledge on the subject of Neurodiversity.” Attended Neurodiversity in the Workplace workshop

Thaphaung Awar – Director of Administration, LIBT – Mar 2025

“The Essential HR for Line Managers Development Programme was what I needed to have a better understanding on a solid foundation in key HR responsibilities and practices relevant to people management. The role play practices and case studies were very useful.”

Lisa Western – General Manager, Manx Jet Centre – Feb 2025

“SmartHR are an excellent company that provided me with the knowledge needed for my company role. I look forward to working with SmartHR in the future.” Attended Essential HR for Line Managers Development Programme

Troy Fuda – Manager, Newfield – Feb 2025

“Gail delivered the course exceptionally well and was very informative on all topics.” Attended Essential HR for Line Managers Development Programme

Thomas Spencer – Manager, Newfield – Feb 2025

“Comprehensive management program to better manage and foster a performance culture with the team/company.” Attended Essential HR for Line Managers Development Programme

Dave Wilson – Technology & Accessibility Manager, Sight Matters – Feb 2025

“Very well delivered training. Content relevant and useful. Delivered over the right number of sessions in my opinion.” Attended Essential HR for Line Managers Development Programme

Lee Clegg – Manager, Group Eleven (IOM) Limited – Dec 2024

“The five session management course has been a great resource for me, as someone who has recently started their manager journey. The course is concise, informative and sheds light on basics that are not always properly understood. This course should be a requirement for all managers (and above!). Gail is an amazing teacher and all-round wonderful person. Empathetic and patient – would recommend her to anyone and everyone.” Attended Essential HR for Line Managers Development Programme

Alex Maitland – Senior Property Management Coordinator, Island Escapes – Oct 2024

“I’d recommend SmartHR for training to anyone looking to improve their understanding of how to be a great Line Manager.” Attended Essential HR for Line Managers Development Programme

Martin Moore – IT & Operations Manager, Celton Manx – Oct 2024

“Gail delivered an informative and relevant Essential HR for Line Managers Development Programme in a friendly and constructive environment.”