Testimonials
We are extremely proud of the excellent testimonials the team receives
Lindsey Nicol – Company Secretary, NK Construction – Mar 2020
“SmartHR has been invaluable to use and Clare’s attention to detail is impeccable. The much-needed support we required Clare has given us plus so much more! We could not recommend SmartHR’s services highly enough!”
JR – Dec 2019
“I consulted Gail at SmartHR when I needed to bring my CV up to date after several years. Gail took time to talk through my work history to tease out skills that tend to get overlooked and discuss the current employment environment. This resulted in a quality CV and, equally importantly, giving me the confidence to seek a new position.”
Omega – Nov 2019
“Omega enlisted the assistance of SmartHR for the provision of an employment contract for our new starter and found them to be extremely professional and delivered a high quality of service. We would most certainly recommend the services of SmartHR to those needing expert HR advice and assistance.”
Isle of Man Samaritans – Oct 2019
“As a responsible Isle of Man charity, we wanted to ensure that we understood the context of the Equality Act in relation to the work that we do and how we recruit volunteers. Gail delivered an interesting and informative session for members of our Branch Leadership team and our Recruitment & Selection team. She had taken the time to understand Samaritans and how the legislation might apply and patiently guided us through the many questions we had. We now feel prepared as a branch for the coming into force of the legislation and understand where we might need to reflect the provisions into our policies and procedures.”
Grainne Joughin – Head of People, Gateway Trade & Investment – Oct 2019
“Our journey so far with SmartHR has been invaluable. With our HR Department being very much in its infancy it was great to get the support we needed and professional advice from Mamta Paradise; her attention to detail is impeccable and she is always on the end of the phone to guide me if I need it. Going forward I hope to continue our professional relationship with SmartHR, I am confident they will be there for us each step of the way as we grow our independent food and beverage businesses on the island. A big thank you to the whole team!”
Sinead O’Connor – Head of Regulatory & Compliance Services and COO, DQ Advocates – July 2019
“I would strongly recommend Gail for HR support and advice. She is always prompt in her responses and is a trusted advisor in terms of HR matters. She has assisted with documentation, policies and training for us so far and we look forward to continuing to work with Gail as we work to ensure that our staff benefit from the best HR framework.”
Helen Lowe – Head of Quality, Panacea Pharma Projects Limited – Apr 2019
“Thank-you for the company training we received this week due to the recent and upcoming changes in regards to Equality in the workplace. You made extensive policy updates interesting by using practical examples and allowing for questions and discussions.”
Helen Ward – Director, Bold Consultancy – Apr 2019
“SmartHR have been professional, knowledgeable and helpful whilst supporting us with shaping our internal HR. Thank you Gail for making the process so easy! We look forward to working with SmartHR again in the future.”
David Anderson – Managing Director, Manx3P – Apr 2019
“Recently our company was in dire need of professional HR advice. Gail at SmartHR was professional from start to finish and dealt with our company needs with pure smooth elegance. Gail’s HR services were prompt and laced with experience which gave us confidence that we acted well within the IOM Employee Regulations. Thank you Gail, we will definitely turn to you again.”
Adam Clayton – Management Consultant – Jan 2019
“I recently attended a very informative presentation organised by the local ICSA branch and given by Gail regarding the new equality legislation. Gail went through all of the practical aspects of the new rules and displayed a thorough knowledge of the subject. Thank you.”
Neal Kelly – Operations Director, PDMS Ltd – Nov 2018
“I recently attended the “Developing a High-Performance Culture” seminar given by Emma Walker of SmartHR. The session was thought provoking, informative and enjoyable. In a relatively short period of time Emma was able to cover a broad subject, give us the opportunity to share our collective experiences and learn about some of the leading HR perspectives. I will be looking out for more presentations and workshops led by Emma and SmartHR.”
Debbie Scrimshaw – Director, Paragon (HR & Recruitment) Ltd – Oct 2018
“Dear Gail, Jo and I wanted to thank you for delivering Equality training to our Recruitment Consultants and Administration Team this morning. Feedback was great, they found the content and delivery spot on – targeted, effective and full of practical applications and examples. It’s so valuable in terms of time and impact to have design and delivery of training tailored specifically to the needs of our industry, business and teams. Much appreciated, and we’ll certainly recommend to any of our clients seeking similar support.”
John Tottenham – Managing Director, Zeffyr Services Limited – Sept 2018
“In transitioning from being part of a large FTSE250 Company with all the support of the Group Functions to being a standalone entity, we engaged with SmartHR to help us establish all our new HR policies and procedures, including a new Staff Manual and staff contracts. Doing so has proved to be one of the best decisions we made: what at first seemed a mountain to climb was quickly and efficiently dealt with by Gail whose engaging manner and deep knowledge of her subject allowed her to quickly assess our existing group policies and tailor them to meet our new needs with the minimum of fuss. Since then she has also proved to be an invaluable confidante and adviser on HR matters across the board and I have no hesitation in thoroughly recommending her and her company.”
Steve Brennan – Chief Executive, Gambling Supervision Commission – Sept 2018
“SmartHR provided a thorough, professional, first class service to the Gambling Supervision Commission. Gail and Julia were super to work with, understood our issues, provided options and made recommendations that are now starting to bear fruit. The Commission continues to use SmartHR for advice and support in the on-going development of its HR practices and I would have no hesitation in recommending Gail and her team to any organisation.”
Tracey Wiltcher – Director, Nedgroup Investments – Sept 2018
“Nedgroup Investments engages SmartHR to provide advice and guidance on a wide variety of human resources related matters. The current changes and updates to employment law affect all employers and it is vital that we adhere to best practice at all times. Gail provides a knowledgeable and efficient service and with her guidance we can be sure that our HR procedures and processes align with the highest industry standards. Working with Gail at SmartHR is a highly cost effective method of engaging a professional HR resource and her patient expertise is always only a phone call away.”
Kaylee Guy – APGJ Travel Counsellors Ltd – May 2018
“Gail is always such a pleasure to deal with. This is the second time I have used the services of SmartHR and they are so quick, efficient and professional. Gail has a great deal of knowledge and I have no hesitation in recommending the services of SmartHR to everyone.”
Nigel Gregg – Group Managing Director, MAC Group – April 2018
“MAC Group engaged with SmartHR as part of our commitment to maintain our position as the employer of choice within the IFA sector and as the largest Corporate Financial Adviser on the Island. Through a combination of MAC’s dedication to supporting our staff and SmartHR’s excellent levels of professional advice, we have been extremely pleased with the support and end results of our partnership and look forward to this continuing in the future.”
Mark Byrne – Director, ICM Group – April 2018
“SmartHR has been providing a fully managed HR solution to the ICM Group since July 2017. ICM is a multi-jurisdictional Corporate Services Provider and SmartHR provides onsite and offsite support two days a week to ensure all HR matters are managed effectively and proactively. SmartHR is efficient, reliable, wise, cost effective and fun to work with and we would highly recommend their services.”
Aalish Hannan – Director, Hannan Law – Aug 2017
“Gail has been assisting with our HR requirements for 12 months and has provided professional and efficient support and is always on hand to provide a prompt response to any queries.”
Debbie Scrimshaw – Director, Paragon Recruitment – May 2017
“The tailored advice and support we received when reviewing our own Staff Handbook and Contracts of Employment were conducted by SmartHR in an empathetic, appropriate and direct manner, enabling us to make a swift and positive impact to our business. Paragon Recruitment are delighted to recommend Smart HR, both for our own business and also to the client businesses we work with. The service flexibility, access, quality and demonstrable expertise ensures real business value; Gail and Julia are true professionals; commercial, knowledgeable and an absolute pleasure to work with.”
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“We have worked with SmartHR for a number of years and Gail has been an invaluable source of support throughout the growth of my business. As a small business owner, navigating employment law, contracts, policies and HR matters can feel overwhelming, but Gail always provides clear, practical advice and guidance tailored to our business needs. From employee contracts and handbooks through to ongoing HR support, Smart HR has helped ensure we remain compliant while giving us confidence to grow our team. Gail is approachable, knowledgeable and always on hand to answer questions when they arise. I would highly recommend SmartHR to any business looking for professional and reliable HR support.”
Elizabeth Hughes – Director, You & Improved Ltd – June 2026 -
“We have been extremely pleased with the support and service provided by Smart HR Solutions. Gail is always professional, approachable, and incredibly knowledgeable on all HR matters. Whenever we need advice or guidance, she responds promptly and explains everything clearly, giving us confidence that we are handling situations correctly.
Smart HR Solutions has been a great help in keeping our employee contracts and handbook up to date, ensuring we remain compliant with changes in employment law. Having expert HR support available when we need it gives us real peace of mind. The service is consistently reliable, friendly, and efficient, and nothing ever feels like too much trouble. We would highly recommend Smart HR Solutions to any business looking for dependable and supportive HR expertise.”
Lisa Crellin – Operational Director, Aerotech International Ltd – May 2026 -
“On behalf of Little Cherubs Nursery, we have used SmartHR for a number of years now and have found the service to be exceptional. As a small business, the main benefit of using SmartHR is the reassurance that we can check in for HR matters, knowing that the information we are given is factual and keeps us compliant. SmartHR are very reliable and very prompt in replying to messages or calls (within 48 hours, but usually sooner). Good value for money in comparison with similar services. Also, something to consider is that over the years, we have had many calls from HR companies in the UK offering similar services, however when delving deeper, they don’t understand the Isle of Man laws and regulations so SmartHR having the Manx knowledge is key for our business. We would recommend SmartHR and have no hesitation in highlighting and praising Gail for the hard work that her and her team provide. Thank you so much for your exceptional services.”
Rianne Corkish – Operations Manager, Little Cherubs Nature Nursery – May 2026 -
“Gail Yeowell, Andrea Lillywhite, and the wider SmartHR team have supported us over the last two years and have been exceptionally knowledgeable, professional, and supportive throughout.
Their expertise across all areas of HR has been invaluable, ensuring we remain fully compliant while also giving us confidence in managing our team effectively. They are always approachable, responsive, and willing to go the extra mile to provide clear guidance and practical solutions tailored to our business needs.
Their support has saved us significant time and reduced the stress that can come with managing complex HR matters. They have helped us navigate difficult situations with confidence and professionalism, and what we value most is that they don’t simply resolve issues for us, they take the time to explain the reasoning behind their advice and help us understand how to avoid similar situations in the future. This has allowed us to learn and develop as a business while feeling fully supported every step of the way.
We greatly value our partnership with SmartHR and look forward to continuing to work with them. We would highly recommend their services to any business looking for reliable, knowledgeable, and professional HR support.”
Pearl Healthcare Group – May 2026 -
“Gail has become one of those people we don’t want to be without. She’s quick to respond to queries, thorough, and consistently helpful. Over time, she’s built up a real understanding of how our business works, which means her advice is appropriate to our circumstances and situation rather than feeling generic. SmartHR is a service we’ve come to rely on and we would highly recommend to others.”
Chris Jamieson – Director, CabCard Services Ltd – May 2026
